System Requirements and Supported Browsers
| Requires | Notes | |
| System | • MacOS Big Sur (11) or later • Windows 7 or later |
See below on how to check your operating system version. |
|
Performance and efficiency |
• For recording videos, we recommend using a computer with 8 or more physical processing cores. | See below on how to check how many cores your computer has. |
| Computer Browser | The latest version of: • Google Chrome • Microsoft Edge We recommend users do not use Incognito/Private mode. |
See below on how to check your browser version. |
| Storage | We recommend having at least 5GB of free space on your browser. | |
| Internet Connection | We recommend using a connection with a download speed faster than 10 Mbps and an upload speed faster than 5 Mbps. | Test your internet speed here. For best results, turn off any network firewalls or VPN. |
How to view your computer’s operating system version
On Windows
Right-click the Start button and select Settings. Click on System in the left-hand menu. Scroll down and select About. Look under "Windows specifications".
On Mac
Click the Apple, then “About this Mac” to view the macOS version.
How to view your computer’s number of cores
On Windows
- Press Ctrl + Shift + Esc to open Task Manager, or right-click the Start button and select Task Manager
- Click the Performance tab on the left side
- Select CPU
- Look under the graph to find the number of Cores and Logical processors
On Mac
- Launch and open the Terminal application on your Mac (keyboard shortcut: Command + Space, then type Terminal and hit enter).
- Type or copy and paste the following: sysctl -n hw.ncpu and then press enter
- The number that appears below the line you entered is the number of CPU cores
In this example, this computer has 14 CPU cores.
How to check your browser version
Chrome
- Open Google Chrome.
- Type
chrome://versioninto the address bar. - Press Enter. The browser will take you to a page that shows your version number at the top.
Edge
- Open Microsoft Edge.
- Click the three dots icon (...) in the top-right corner to open the "Settings and more" menu.
- Select Help and feedback from the menu.
- Click About Microsoft Edge. The version number will be displayed. You will also see if an update is available.
